Tech Support
Our comprehensive tech support will satisfy all of your technology needs. Carrier Access offers a variety of proactive monitoring and managed support. You can reduce overhead costs by eliminating (or supplementing) the cost of in-house IT staff. Our experienced Tier 1, 2, 3, and tech engineers are ready to support you 24/7/365. Through this all-inclusive approach, our reliable IT experts will keep your business running effectively, giving you one less thing to stress about.
Our Tech Support Scope:
- 24×7 Advanced Performance Monitoring
- Configuration Management
- Operating System and 3rd Party Patch Management
- Scheduled Preventative Maintenance
- Reporting and Technical Analysis
- Anti-Virus Monitoring
- Anti-Virus Management
- Remote Support
- Unlimited Support
- Network Health Review
- Hosted Anti-Spam
- Backup Deployment and Configuration
- Backup Performance and Monitoring
- Backup Management
- And more!
