A leader is one who knows the way, goes the way, and shows the way. Carrier Access succeeds in part due to a collection of dedicated leaders who work day in and day out to determine the strategy and direction of the organization.

Brendan Phelps
Brendan Phelps

After leading teams at Allnet, Global Crossing and MCI, Mr. Phelps started Carrier Solutions in 1997. After six years of successful growth, Carrier Solutions was renamed to Carrier Access, Inc. in 2003. His many years of experience in the telecom industry has allowed Carrier Access, Inc. to successfully grow its customer base, service, and product offerings.

Kelly Hill-web
Kelly Hill
Operations Director

With years of experience in the telecom industry, Kelly is a vital member of the Carrier Access team. Kelly manages the support and ops team, delivering award-winning client service. Kelly plays a leading role in monitoring and analyzing internal workflow and data, and develops proven strategies and processes for company improvements.

Peggy Casstevens

Peggy brings a plethora of experience and leadership to the Finance and Human Resource departments. With a strong background in multiple areas including business and project management, she has been instrumental in developing key business processes, mentoring and leading, with a focus on a positive culture of supporting our people.

Shane Stark-web
Shane Stark
Channel Relations Vice President

Shane Stark is the Vice President of Vendor Relations at Carrier Access, Inc., where he establishes productive, professional relationships with strategic technology partners. Shane is on his sixth year serving on the Board of Directors for Big Brothers Big Sisters, his second year serving on the Board for Technology Association of Iowa, and serves on multiple industry advisory councils. Shane is a 2014 Business Record 40 under 40 honoree and a 2013 West Des Moines Leadership Academy graduate.  When not working, Shane can be found on the golf course, attending various sporting events, or traveling to baseball parks across the nation with his teenage son.

TJ Bangs
Sales Vice President

TJ brings 20+ years of sales and leadership experience to Carrier Access, Inc. as the Vice President of Sales Operations. TJ’s primary focus is on enabling the Carrier Access, Inc. sales team to exceed the expectations of our clients.